Systems News

There is an updated HPCMP Kerberos client kits are now available for Windows, Linux, and Mac. For a complete list of the included software, to view instructions, and to download the new kits for supported operating systems, please visit https://centers.hpc.mil/users/index.html#kerberos.

Users should upgrade at their earliest convenience.

Users are invited to report problems and direct requests for unclassified assistance to the HPC Help Desk at 1-877-222-2039 or email help@helpdesk.hpc.mil. Users may also submit a ticket to the Help Desk by visiting the Service Portal at https://helpdesk.hpc.mil/hpc and selecting the "Get Help" option.
Dear ARL DSRC User, The ARL DSRC Helpdesk is having technical difficulties with our phone line. The phone numbers used to contact the ARL DSRC Helpdesk (1-800-275-1552 and 410-278-1700) are currently unavailable. If you need any assistance, please call the HPC Helpdesk at 1-877-222-2039 or email the ARL DSRC Helpdesk at dsrchelp@arl.army.mil.
Dear ARL DSRC Ruth User, Per BCT policy, files on the $WORKDIR file system that have not been accessed for 30 days will be removed. To enforce this BCT policy, a scrubber will be implemented on the TI-22 Ruth system on June 1, 2025, so the automated file removal process will begin on July 1, 2025. Users are encouraged to use their scratch space efficiently and economically by proactively removing files and directories from $WORKDIR that are no longer required for current or near-term processing. Users are responsible for saving their files for long-term storage to either archival space ($ARCHIVE_HOME) or home directory space ($HOME).